Whatever your water supply,
we can help
Mains Supply
If you are on mains water, most supplies will have gone through a rigorous cleaning system before reaching your taps. However, contaminants can remain and the fallout from these could range from the hard-to-clean water marks on showers, to the more personal concerns with skin irritations and respiratory problems.
Individual concerns around mains water can range from heavy metals, calcium, chlorine, and fluoride; the final mix is dependent on your individual water source and council’s treatment budget and facilities. Whilst these may not always be damaging to your health, the chemicals added to make it safe often come with an unpleasant taste or odour.
Not all areas are equal; some areas will have lower water qualities than others, even on mains supply. For more information on your supply and its compliance with standards, click here.
Rain Water
Fresh rainwater has been a great source of untreated water for years. The global environment is changing and contaminants never heard of fifty years ago are now common in our air and environment. As the rain falls, it dissolves carbon dioxide from the air which can make it slightly acidic. In extreme cases, this acid rain can be highly polluting – thankfully, New Zealand air is not at these levels.
During the water collection process, contamination from organic matter and materials from your roof/gutter may occur, including faecal contamination from birds or rodents, spray drift, or contaminants from chimneys to name a few. Bacteria present may include E-Coli (bird droppings), Salmonella and Campylobacter. Viruses such as Hepatitis A & B and Norovirus may be found.
Other - bore, river, creek, spring, dam
Having a water supply straight from one of these resources is a source of fresh, raw water, but the water is vulnerable to many damaging micro-organisms that can be harmful to your family’s health.
There can be undesirable levels of iron, manganese, Silica, and hardness, to name a few, and poor levels of pH found in this water.
Bacteria such as E-Coli, Salmonella, and Giardia may be present in any compromised water environment.
We are all about solutions, & need to understand your individual situation and requirements.
- We like to start with a Free of Charge on-site visit, to focus on your situation.
- If you are not on mains water, we will often suggest a free E-coli water test. More detailed test will incur a fee.
- When it is time to replace an old filter(s) for new, we offer a replacement service. Our technician will visit you, check the system is working as it should and that you are 100% happy, and replace the filter(s), UV bulbs, RO membranes etc for you. Alternatively, for the DIY person we can courier replacement filters to you, but our guarantee will only extend to the filter in this situation.
Need a FREE on-site visit and test?
- Our experienced Technician will visit you at home.
- Sometime a water test is require. This will all then be sent to the laboratory for testing. We will provide a detailed explanation and quote for the system that would best benefit you.
- Our technician can then arrange a time that suits you to install your new system!
Just need a DIY test kit?
- Request a DIY water testing kit from us.
- Take a sample(s) of your water straight from the source
- When we have the analysis of your water sample complete, a detailed explanation for the system that would best benefit you and your water will follow.
- Our certified installers can then arrange a time that suits you to install.
Have you had a Water Test done recently?
- Please send this to us and detail any concerns you have via email, together with photos of your set-up where possible.
- Include a copy of your recent water test.
- Our technician can then arrange a time that suits you to discuss any requirements.